Terms and Conditions

These conditions of use apply to your access to and use of the Pulsz Casino website, your player account, available games, promotions, and related services (together, the platform). By visiting, registering, or using the platform, you agree to follow these site terms and any additional rules shown within the platform (such as promotion rules or game-specific notices).

This page is designed to set clear expectations for how Pulsz Casino operates, what we ask from players, and what you can expect from us when using the services.

Scope of These Service Terms

These service terms govern:

• your access to the Pulsz Casino website and any mobile-optimized experience
• your player account, balances, and account settings
• gameplay, promotional participation, and prize redemptions (where available)
• communications between you and Pulsz Casino related to support and account administration

If any additional rules apply to a specific feature (for example, a specific promotion), those feature rules apply alongside these platform rules.

Who Can Use Pulsz Casino (Adults Only)

Pulsz Casino is intended for adults only. You may use the platform only if you:

• are at least 18 years old (or older if required where you are located)
• are permitted by the laws in your location to access and use online casino-style entertainment services
• meet any additional age requirement tied to redemptions (for example, certain redemptions may require you to be 21 or older)

It is your responsibility to ensure that using the platform is lawful where you are located. Pulsz Casino may restrict or refuse access in certain states, countries, or regions, and these availability rules may change over time.

Creating Your Account: Keep It Accurate and In Your Name

When you register, you agree to provide complete, accurate, and current information, and to keep it updated if it changes. Your account must be registered in your own legal name, and you should use contact details you control (such as your email address and phone number).

To protect players and the integrity of the platform:

• each player may maintain only the number of accounts permitted by Pulsz Casino
• you may not register on behalf of someone else
• we may refuse, close, or consolidate accounts that appear to be duplicates or created to bypass platform rules

Verification Checks: Identity, Age, and Payment Ownership

To help prevent fraud, confirm eligibility, and meet compliance requirements, Pulsz Casino may ask you to verify details at registration, during account activity, or before you can redeem Sweeps Coins.

Verification may include requesting information or documents that confirm:

• identity and age (such as government-issued photo ID)
• address (such as a recent utility bill or bank statement)
• payment method ownership (where relevant)
• additional details needed to keep the platform safe and compliant

If requested, you agree to provide accurate documentation in a timely manner. Incomplete verification may delay, limit, or prevent certain actions, including redemptions.

Your Account, Your Responsibility

You are responsible for maintaining the confidentiality of your login details and for all activity conducted through your account. If you believe your account has been accessed without your permission, contact support promptly.

Your account is personal and may not be:

• shared with others (including friends or family)
• transferred, sold, or assigned
• used to place gameplay activity on behalf of another person

Deposits, Redemptions, and Balances (What to Expect)

Pulsz Casino may offer multiple ways to purchase Gold Coins or access the platform, and available options can vary by location, device, verification status, or other operational factors. Payment methods shown on the platform may include ACH, Apple Pay, Discover, Google Pay, MasterCard, and Visa, but availability is not guaranteed at all times.

Key points to understand:

• processing times and limits may vary depending on method, verification status, and review checks
• redemption requests may be reviewed before approval to help confirm eligibility and prevent misuse
• we may apply reasonable checks and request additional information before processing certain transactions
• balances and redemptions are handled according to the platform’s rules shown at the time you request them

If you notice a balance issue you believe is incorrect, contact support as soon as possible so it can be reviewed.

Bonus Rules That Matter: Promotions, Playthrough, and Eligibility

Promotions and bonus offers may be available from time to time, and they may come with additional bonus terms displayed within the offer. Always review the specific promotion rules before opting in or participating, as those terms may include eligibility limits, time windows, and gameplay restrictions.

General promotion details may include rules like a minimum of 100 Sweeps Coins for cash redemptions, a minimum of 10 Sweeps Coins for gift cards, and a maximum of 10,000 Sweeps Coins per redemption transaction. Sweeps Coins may also expire after extended account inactivity (for example, after 60 days without activity). Specific offers may include additional requirements or different timing, and the offer terms shown in the platform control.

If we reasonably believe a promotion is being misused (for example, through multi-accounting or coordinated play intended to exploit an offer), we may remove promotional benefits and take account action as described below.

Game Catalog and Feature Access Can Change

Pulsz Casino works to provide a reliable experience, but game availability and platform features may vary due to location restrictions, device compatibility, maintenance, software updates, licensing changes, or technical issues.

This means:

• some games, promotions, or features may not be available in every region or on every device
• we may add, remove, suspend, or limit games or features at any time
• scheduled or emergency maintenance may temporarily affect access

Fair Use Standards: Play Honestly and Respect the Platform

Using the platform requires fair play and lawful behavior. You agree not to misuse the platform or attempt to gain an unfair advantage.

Prohibited behavior includes, but is not limited to:

• providing false or misleading registration or verification information
• fraud, attempted fraud, or deceptive activity involving payment methods
• chargeback abuse or intentionally reversing payments to avoid obligations
• collusion with other players or coordinated play intended to exploit promotions
• bonus abuse, including creating multiple accounts to claim the same offer
• using unauthorized software tools, scripts, bots, automation, or methods designed to manipulate gameplay or platform functions
• attempting to interfere with the platform’s security, stability, or normal operations
• allowing someone else to access or use your account

Account Limits and Operator Actions (Balanced and Reasonable)

To protect players and maintain a safe environment, Pulsz Casino may take reasonable action when we believe these platform rules have been violated, verification has not been completed, or activity indicates misuse.

Actions may include:

• limiting access to certain features (including promotions or redemptions)
• placing transactions on hold while a review is completed
• removing promotional credits or promotional eligibility when misuse is suspected
• suspending or closing accounts where appropriate
• refusing service in situations where continued access may create risk to the platform or other players

When possible, we aim to handle these matters fairly and with clear communication through support channels.

Mistakes and Technical Problems: How They’re Handled

From time to time, technical issues may occur, including game interruptions, display errors, incorrect bonus crediting, incorrect balances, or system outages. If an obvious error happens, Pulsz Casino may correct it and address the outcome in a reasonable way consistent with platform integrity.

For example, if a game outcome is affected by a malfunction or a balance is shown incorrectly due to a system issue, we may adjust the account to reflect what should have occurred absent the error.

Responsible Gaming: Entertainment Comes First

Gambling should be treated as entertainment, not a way to earn money. If you feel your play is becoming difficult to manage, consider using available responsible gaming tools or limits (where offered) and seek support when needed.

Intellectual Property and Acceptable Site Use

The platform’s design, text, graphics, logos, software elements, and other original content are owned by Pulsz Casino or used under license. You may use the platform for personal, non-commercial purposes only.

You may not copy, reproduce, republish, distribute, or commercially exploit site content without prior written permission, except where allowed by law.

Third-Party Providers and Linked Services

Some parts of the platform may be provided by third parties, such as game studios, payment processors, identity verification providers, and technical service partners. These services may be subject to their own operational limits, outages, or rules, and availability may vary.

The platform may also contain links or references to third-party websites or services. Pulsz Casino is not responsible for third-party content or services outside our control.

Liability Limits and Common-Sense Boundaries

Pulsz Casino is not responsible for losses or damages caused by circumstances outside our reasonable control, including:

• interruptions, outages, delays, or system performance issues
• unsupported devices, incompatible settings, or player-side connectivity problems
• mistakes made by the user (such as sending information to the wrong address or failing to secure login credentials)
• failures or delays caused by third-party providers
• events such as natural disasters, power failures, or other force majeure situations
• misuse of the platform or violations of these site terms

Nothing in these conditions is intended to limit rights that cannot be limited under applicable law.

“As Is” and “As Available”: No Guaranteed Uptime

The platform is provided on an “as is” and “as available” basis. While Pulsz Casino aims to offer a stable service, we cannot promise uninterrupted access, constant availability of every game or feature, or error-free operation at all times.

Updates to These Platform Rules

Pulsz Casino may update these conditions of use from time to time to reflect changes in services, operational needs, or legal requirements. The latest version posted on the website applies from the date it is published, unless we state otherwise.

You’re encouraged to review these site terms periodically, especially before participating in a new promotion or requesting a redemption.

Related Policies You Should Review

Other policies may apply to how the platform operates and how your information is handled. Depending on your use, these may include:

• Privacy Policy
• Cookie Policy
• Bonus terms shown within each offer
• AML/KYC-related procedures (where applicable)

If there is a conflict between a promotion’s specific rules and these general account rules, the promotion’s specific rules apply to that promotion.

Contact Pulsz Casino Support

If you have questions about these conditions of use or your account, contact Pulsz Casino through official support channels:

• Email: support@pulszsweeps.com
• Phone: +14243717304
• Live chat: available in the platform
• FAQ: available on the website

Using the platform means you agree to these service terms. They exist to set fair expectations, protect players, and keep gameplay and promotions consistent, transparent, and well-managed.